PRIVACY POLICY
What information do we collect about you?
We collect information about you when you register with us, request a quote or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions or contact us in any form. Website usage information may be collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account, respond to any contact you make with us, investigate feedback and survey submissions and, if you agree, to email you about other products and services we think may be of interest to you.
We may use your information collected from the website to personalise your repeat visits to our website.
Dargan Dental Ltd. will not share your information for marketing purposes with any other companies.
We use some third-party services in order to take payment, fulfil, and dispatch your order. Third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. You can view our fulfilment partner's Privacy Policy here. This will open a new window. You can view our delivery partner's Privacy Policy here. This will open a new window. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
Marketing
As an existing or potential customer of Dargan Dental Ltd, we believe you to have a legitimate interest in receiving relevant information about the products and services we provide. You have a right to opt-out at any time. You have a right at any time to stop us from contacting you for marketing purposes. If you do not wish to be contacted for marketing purposes, please e-mail stop-marketing@flossio.com.
FlossiO Store
FlossiO store is located on an encrypted site page (https). Payments will be processed by Paypal Inc and all order details will be encrypted. Paypal adheres to the standards set by PCI-DSS (Payment Card Industry Data Security Standard). Paypal will only transfer information they collect to third parties where required to do so by law. Please see Paypal's Privacy Policy here. This will open a new window.
How long we store your data for
Whilst we consider you to still be an active customer we will continue to securely store your data. We will keep your data for 7 years from when we last considered you to be a customer.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please e-mail account@flossio.com. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies
We may use cookies. Cookies are text files placed on your computer to collect internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. We may use cookies to save the items added to your cart and personalise your website experience. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However some of our website features, including the shopping cart, may not function as a result.
Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the cloud. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators, providing other services relating to website activity and internet usage and serving adverts based on the pages you visit. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. See Google’s privacy policy here. This will open a new window.
Other websites
Our website may contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 3 February 2021.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you by e-mail at account@flossio.com or write to Dargan Dental Ltd, P.O. Box 13138, Dublin 15, Ireland.